Customer Care

Your complete satisfaction is our goal, not just when ordering one of our certified products, but with your entire experience at OfficeDesignsOutlet.com.

Our Customer Care Specialists are Herman Miller Chair experts and know every component of our chairs. They will assist you in selecting your chair and answer all your questions.

Monday thru Friday 8 AM – 7 PM CST
Saturday 10 AM – 4 PM CST

Call: Toll-free 800-789-1851
E-mail: customercare@officedesignsoutlet.com

Return Policy

• Full 90 day return from date of purchase.
• All returned items must be in original condition in which received. Merchandise returned in damaged condition will have associated charges.
• A return authorization is required for all returns. Please contact Customer Care to obtain a return authorization.
• All shipping costs associated with returned merchandise are the customer's responsibility including the cost of "free" outbound shipping. Please contact our office for a return authorization and we will send FedEx to your home or place of business to pick up your chair.
• Full purchase price will be refunded, less shipping charges as follows:
  Domestic Customers: $49.00 return shipping charge, additional $26 will be charged if you receive free outbound shipping.